How long does it take to process my order?
Orders are processed in 1-3 business days.
How long is US delivery?
US delivery typically takes 7-15 business days.
Is shipping free?
Yes — shipping is FREE on all orders.
What is your guarantee and return policy?
We offer a 30-day guarantee. Return shipping is paid by the customer unless the item arrives damaged or defective.
What is the Christmas order cutoff?
Order by December 10 for Christmas delivery.
How does EARLYBIRD15 work?
EARLYBIRD15 runs November 1 – December 1. One code per order, no stacking.
What about holiday returns?
Orders placed November 20 – December 25, 2026 can be returned until January 15, 2027, under the same conditions (unused, in original packaging).
Do you ship outside the US?
We currently ship to the United States only, with free tracked shipping.
Can I use more than one discount code?
No — one code per order, and codes don't stack with other offers.
Christmas delivery
When should I order for Christmas?
Order by Dec 10 to get it under the tree in time.
Can I return a Christmas gift?
Holiday orders placed Nov 20 – Dec 25, 2026 can be returned until Jan 15, 2027.
How fast is shipping?
Free tracked US shipping in 7–15 business days.
Can I use more than one discount code?
No — one code per order. Pick the best one for your cart at checkout.